Will 2021 be the year you listen to your sales team?
Business relationships have completely transformed, but the systems we use (email, calls, CRMs etc.) to manage, build and strengthen them have remained the same. So,...
Client Relationship Assistance. What is it and why is it so important in the digital relationship era?
This quick-read introduces a new approach to understanding client relationships: Client Relationship Assistance (CRA), looking at what it is and why it is so important...
“Systems of Intelligence”: the new approach for B2B client relationship management
This quick-read looks at industry trends and expert opinion to draw conclusions about the next phase of enterprise tech innovation: Systems of Intelligence.